Refund Policy

This policy applies to Pensionhelp Sg and its published services related to pension assistance.

Our refund policy ensures clarity and fairness for all members. We aim to provide a transparent process for refund requests.

Eligibility for Refunds

Refunds are available for members who have not accessed any services or resources. Eligibility is determined based on your membership status and usage.

Exclusions from Refunds

Refunds do not apply to any services that have been utilized or accessed. Membership fees are non-refundable after service engagement.

How to Request a Refund

To request a refund, please submit your request through our support channels, including your membership details and reason for the request. office@pensionhelp-sg.click.

Processing Refunds

Once a refund request is approved, processing may take up to 14 business days. Refunds will be issued to the original payment method.

Cancellation Policy

You may cancel your membership at any time. Cancellations will take effect at the end of the current billing cycle, and no further charges will be incurred.